Privacy Policy
This Privacy Policy describes how Service Care Industries Inc. and DoveCart.com (“we”, “our” or “us”) collects, uses, and may disclose your information on www.servicecareinc.com and www.dovecart.com (the “Site”) and the services, features, content or applications we offer (collectively with the Site, the “Services”). This Site is hosted in the United States and is intended for United States visitors only. If you are outside the United States and do not wish to allow the transfer of your personal data to the United States, you should not use this Site and delete the cookies used by this Site. View our Cookies Policy.
1. How Do We Collect Information? We receive information about you from various sources, including: (i) if you register for the Site and the Services, through your user account on the Services (your “Account”); (ii) your use of the Services generally; and (iii) from third party websites and services. When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy.
2. What Information Do We Collect? The information we gather enables us to provide, personalize, improve and continue to operate the Services. In connection with certain aspects of the Services, we may request, collect and/or display some of your information. We collect the following types of information from our users. Account Information: When you create an Account, we may ask you for your name, age, geo-location and other demographic information, e-mail address, street address or other personal information. User Content; Testimonials: Some features of the Services may allow you to provide content to the Services, such as written comments and testimonials. All content submitted by you to the Services may be retained by us indefinitely, even after you terminate your account, excluding the State of California and other states which may not be applicable. We may continue to disclose such content to third parties, as described in this Privacy Policy. Payment Information: If you purchase products through the Services, your information, such as your payment method (valid credit card number, type, expiration date or other financial information), is collected and stored by our third party payment processing company (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s applicable terms of service and privacy policy. In order to facilitate your order transactions, we collect and store your credit card expiration date and the last four digits of your credit card number, but no other financial information. Shipping Information: When you order products using the Services, we request and store your shipping information. We share this information with our third party Payment Processor, fulfillment companies, partners and other third parties for purposes of customer service and order fulfillment. Use of your information by such parties is governed by their respective privacy policies. IP Address Information and Other Information Collected Automatically; Statistical Information: Email Communications:
We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service. In order to improve and provide the Services, we may also track your usage of and interaction with our emails, such as opens and clicks. Correspondence We may collect, use, and process information that you provide or is generated as a result your correspondence with us. IP Address Information and Other Information Collected Automatically; Statistical Information; Cookies Policy: We automatically receive and record information from your web browser when you interact with the Services, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the Services (e.g., what links you have clicked on). Generally, the Services automatically collect usage information, such as the number and frequency of visitors to the Site, and we collect statistical information about how users use the Services (“Statistical Information”). This Statistical information may include Personal Information and we may also use this data in aggregate form. This type of data enables us and third parties authorized by us to figure out how often individuals use parts of the Services so that we can analyze and improve them. Our website uses first and third-party cookies for technical, analytical and advertising purposes. First party cookies refer to cookies that are set by our site, we are the only ones with access to this information. On the other hand, third party cookies or requests allow other third parties to have access to the information collected. Cookies used for analytical and advertising purposes such as site Analytics and Advertising cookies (non-essential cookies) are not necessary to navigate our site. Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer. For example, third party websites to which a link points may set cookies on your computer. Information Related to Advertising and the Use of Web Beacons: To support and enhance the Services, we may serve advertisements, and also allow third parties advertisements, through the Services. These advertisements are sometimes targeted and served to particular users and may come from third party companies called “ad networks."
Ad networks include third party ad servers, ad agencies, ad technology vendors and research firms. Advertisements served through the Services may be targeted to users who fit a certain general profile category and may be based on anonymous information inferred from information provided to us by a user, including personal information, may be based on the Services usage patterns of particular users, or may be based on your activity on Third Party Services. We do not provide Personal Information to any ad networks for use outside of the Services. To increase the effectiveness of ad delivery, we may deliver a file (known as a “web beacon”) from an ad network to you through the Services. Web beacons allow ad networks to provide anonymous, aggregated auditing, research and reporting for us and for advertisers. Web beacons also enable ad networks to serve targeted advertisements to you when you visit other websites. Because your web browser must request these advertisements and web beacons from the ad network’s servers, these companies can view, edit or set their own cookies, just as if you had requested a web page from their site. Response to “Do Not Track” Signals Some Internet browsers include the ability to transmit “Do Not Track” signals. Since uniform standards for “Do Not Track” signals have not yet been adopted, CorVel does not process or respond to “Do Not Track” signals. Third-Party Services and Websites This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you elect to access through the Service or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.
Children’s Online Privacy Protection Act In accordance with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly solicit or accept Personal Information from users known to be under thirteen years of age. If you are under the age of thirteen, please do not attempt to register for the Services or send any personal information about yourself. If we learn that we have received any personal information from a user under thirteen years of age, we will take appropriate steps to remove that user’s personal information from our records. If you are under the age of thirteen and have already provided personal information to us, please have your parent or guardian contact us immediately using the information below so we can remove such information from our system. HOW, AND WITH WHOM, IS MY INFORMATION SHARED? Some aspects of the Services may allow you to share information with others. As a result, some of the information generated through the Services is shared publicly or with third parties, and may be used for marketing purposes. Public Information About Your Activity on the Services: Some of your activity on and through the Services is public by default. This may include, but is not limited to, content you have posted publicly on the Site or otherwise through the Services, as well as any testimonials you may choose to provide us. Registered users may have some of this information associated with their Accounts. Unregistered users will not have this association, but information concerning their use of the Services may be tracked anonymously through the use of cookies and stored by us. Please also remember that if you choose to provide Personal Information using certain public features of the Services, then that information is governed by the privacy settings of those particular features and may be publicly available. Individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through the Services. IP Address Information: While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business, and as otherwise specified in this Privacy Policy. Statistical Information: We share Statistical Information with our partners, service providers and other persons with whom we conduct business. We share this type of data so that our partners can understand how and how often people use our Services and their services or websites, which facilitates improving both their services and how our Services interface with them. In addition, these third parties may share with us non-private, aggregated or otherwise non Personal Information about you that they have independently developed or acquired. Email Communications with Us: As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account. Communications relating to your Account may be sent for purposes important to the Services, such as password recovery, but may also include issues resolution, customer feedback requests, and marketing communication. You may unsubscribe from promotional messages. Private User Profile Information: Any information you submit to the Services that you do not publicly post through the Services will not be shared with other users. For example, your Subscription information will not be shared with other users. Financial Information: As stated above, your financial information is collected and stored by our Payment Processor; we collect and store your credit card expiration date and the last four digits of your credit card number only. However, we may from time to time request and receive some of your other financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business. Information Shared with Our Agents and Partners: We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). We may need to share Personal Information with our Agents in order to provide products or services to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents. In addition, we may need to share Personal Information with our brand partners in order to provide products and services to you. Use of your information by such partners is governed by their respective privacy policies. Information Disclosed Pursuant to Business Transfers: In some cases, we may choose to buy or sell assets.
In these types of transactions, user information is typically one of the transferred business assets. Moreover, if we, or substantially all of our assets, are acquired, or if we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of us or our assets may continue to use your Personal Information as set forth in this Privacy Policy. Information Disclosed for Our Protection and the Protection of Others: We also reserve the right to access, read, preserve, and disclose any information as we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention. Information We Share With Your Consent: Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information. IS INFORMATION ABOUT ME SECURE? Your Account information will be protected by a password for your privacy and security. To assist in preventing unauthorized access to your Account and Personal Information you should select and protectyour password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account. We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
3. What Information Of Mine Can I Access? If you are a registered user, you can access information associated with your Account by logging into the Services. California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice identifying the categories of personal customer information which we share with our affiliates and/or third parties for marketing purposes, and providing contact information for such affiliates and/or third parties.
4. How Can I Delete My Account Or Cancel My Subscription? Should you ever decide to delete your Account or cancel your subscription, you may do so by calling us at 1-248-543-9010 or email to orders@servicecareinc.com. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. However, any public activity on your Account prior to deletion will remain stored on our servers and will remain accessible to the public.
5. What Choices Do I Have Regarding My Information? You can use some of the features of the Services without registering, thereby limiting the type of information that we collect. You can always opt not to disclose certain information to us, even though it may be needed to take advantage of some of our features. You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us and information submitted publicly may remain publicly accessible.
6. What Happens When There Are Changes To This Privacy Policy? We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.
7. What If I Have Questions Or Concerns? If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to info@dovecart.com. We will make every effort to resolve your concerns.